I’m a landlord

I’m a landlord.  The tenant is giving me problems, I’ll go to the Landlord and Tenant Board (LTB) and get an eviction.  I don’t want to waste my time with mediation.


Save money. Going to the LTB costs $170 just to file your application. If you want to be represented, it’ll cost you many times that amount in legal fees. Also, turnover costs you money. Your unit may sit vacant while you locate a replacement occupant. You may incur other costs such as making your rental unit attractive, advertising, doing credit checks or employing the services of a real estate agent.

Save time. The LTB process can be slow, involving a lot of waiting and other non-productive expenditures of your time.

As a landlord, by participating in mediation prior to applying to the Landlord and Tenant Board (LTB), you are more likely to resolve the conflict with your tenant.  With the guidance of our mediators, you will discover the underlying reasons on why the conflict occurred, how it can be resolved and prevention mechanisms for the future. 

Both parties will participate in a facilitated conversation that is respectful, safe, inclusive and productive.  Through our process, proposed solutions are more likely to be successful, permanent and less likely to encounter resistance.         

Even if an agreement is NOT reached, both parties would still benefit from our process.  Our team of highly trained volunteer mediators are skilled to reality check with each party on the strengths and weaknesses of their respective case.  Often times, both parties leave the process with a better understanding of how they contributed to the conflict as well as a more empathetic view for the other party.   

While mediation is offered at the LTB on the date of the hearing, in addition to the application fee as well as the wait time for your hearing date to occur, the time allocated is insufficient in allowing both parties to completely discuss their conflict, their underlying concerns and their respective interests.  Solutions discussed from this brief session are not permanent and long term but rather quick fixes enabling the conflict to re-occur.